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Frequent Asked Questions

Listed below are some of the most commonly asked questions pertaining to pludeal.com.

1: I've never heard pludeal.com, and it is the first time to visit your site, does your site authentic enough ?

Pludeal is an officially registered company both in China , When you pay for orders on Pludeal Co, you do not need to share any of your confidential financial details with Pludeal and you're protected by Paypal's effective guarantee. Pludeal has been accredited by the third party credit review, you can browse on the website of Google (http://www.google.com)and Alexa (http://www.alexa.com/) to find us. http://www.pludeal.com can submit online help tickets as soon as possible (we aim to respond to all tickets within 24 hours)

2: How many days to delivery the goods to me ?

Since we confirmed your payment, we will ship out the goods in 1-3 business days, and you will recieve the parcel in 3-30 business days.

3: How do I know the shipping cost ?

  On the item's Product Details page, click on Add to Cart.

    Enter your Shopping Cart and look for "Estimate Shipping Costs" at the bottom of the page to see total shipping costs for the items in your cart.

    On the Ship to: drop-down menu, choose the country of delivery for a more accurate calculation of your shipping costs.

4: What is the "Remove Packing Box" means ?

If you make a bulk purchase or if you only buy it for yourself, not to sell to others, then, we recommend you to reomve the packing box, because this can help you to reduce the shipping cost.

5: What's your warranty terms ?

We provide 1 year warranty for all of our products, for the details, you can check it

here: http://www.pludeal.com/index.php?main_page=help_warranty .

6: Why the paypal surcharge charged me twice ?

When you click the "Place You Order" button, please be patient, it will redirect to paypal site or generate a invoice for you. If you click it more than one time, our system will recharge your payment surcharge.


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